- Description
- Objectives
- Outline
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- Certification
- System Requirements
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Our Human Resource Management Associate program is perfect for the individual interested in working in an organization's workforce, or human resources. Individuals who work in HR are responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture and ensuring compliance with employment and labor laws.
Human Resource Management
After completing this course, you should be able to:
- Identify each of the major HRM functions and processes of strategic HRM planning
- Recall the principles of recruitment, selection, training and development, compensation and benefits
- Recognize emerging trends, opportunities and challenges in performance appraisal
- List training and development processes as well as future trends for HRM globalization
- Define strategic HR planning and the HRM process to the organization’s strategic management and decision-making process
Human Resources Exam Prep (PHR/SPHR)
After completing this course, you should be able to:
- Recognize federal legislation governing HR practices and identify appropriate courses of action
- Differentiate between human resource management and development activities
- Recall methods for recruitment and selection procedures
- Choose how to apply HR code of ethics
- Identify how adults learn and transfer new information to improve on-the-job performance
Human Resource Management
Human Resource Management Module 1
The Role of Human Resources
- Human Resource Management Day to Day
- The Role of Human Resource Management
- Staffing
- Compensation and Benefits
- Retention
- Human Capital
- Skills Needed for Human Resource Management
- Today’s Human Resource Management
Human Resource Management Module 2
Developing and Implementing Strategies for HRM Plans
- The Value of Planning
- Strategic Planning
- Steps to Strategic Plan Creation
- Human Resource Management vs. Personnel Management
- Writing the Human Resource Management Plan
- Tips in Human Resource Management Planning
Human Resource Management Module 3
Diversity and Multiculturalism
- Hiring Multiculturally
- Power and Privilege
- Why Diversity and Multiculturalism?
- Recruitment and Selection
- Pay and Promotion
- Diversity Plans
- Multiculturalism and the Law
- Equal Employment Opportunity Commission
Human Resource Management Module 4
Recruitment
- Keeping Up with Growth
- The Recruitment Process
- Recruitment Strategy
- Technology in Recruitment
- Job Analysis and Job Descriptions
- The Law and Recruitment
- Immigration Reform and Control Act
- Patriot Act
- EEO Set of Laws
- Recruitment Strategies
Human Resource Management Module 5
Selection
- The Interview
- The Selection Process
- Criteria Development and Resume Review
- Interviewing
- Testing and Selecting
- Making the Offer
Human Resource Management Module 6
Compensation and Benefits
- Matching Compensation with Core Values
- Goals of a Compensation Plan
- Developing a Compensation Package
- Internal and External Pay Factors
- Types of Pay Systems
- Job Evaluation Systems
- Pay Theories
- Laws Relating to Pay
Human Resource Management Module 7
Retention and Motivation
- The Costs of Turnover
- Reasons for Voluntary Turnover
- Retention Plans
- Theories on Job Dissatisfaction
- Sources of Employee Satisfaction Data
- Implementing Retention Strategies
- Succession Planning
Human Resource Management Module 8
Training and Development
- Steps to Take in Training an Employee
- Employee Orientation
- In-House Training
- Mentoring
- External Training
- Types of Training
- Training Delivery Methods
- Designing a Training Program
Human Resource Management Module 9
Successful Employee Communication
- Communication Strategies
- Communication and Emotional Intelligence
- Communication Directions
- Communication Styles
- Crisis Communication
- Nonverbal Communication
- Listening
- Management Styles
Human Resource Management Module 10
Employee Performance Management
- Handling Performance
- Types of Performance Issues
- What Influences Performance?
- Defining Discipline
- Performance Issues
- Alternative Dispute Resolution
- Handling Performance
- Employee Rights
Human Resource Management Module 11
Employee Assessment and Talent Management
- Performance Evaluation Systems
- Performance Appraisal Systems
- Performance Appraisal Legal Considerations
- Appraisal Methods
- Management by Objectives
- Completing and Conducting the Appraisal
- Best Practices in Performance Appraisals
Human Resource Management Module 12
Working with Labor Unions
- History and Organization of Unions
- Current Union Challenges
- Labor Union Laws
- The Unionization Process
- Collective Bargaining
- Working with Labor Unions
- Administration of the Collective Bargaining Agreement
Human Resource Management Module 13
Safety and Health at Work
- Training for Safety
- Occupational Safety and Health Administration
- Right-to-Know Laws
- OSHA Enforcement
- Health Hazards at Work
- Stress Management
- Cumulative Trauma Disorders
- Chemical and Substances
- Workplace Violence
Human Resource Management Module 14
International HRM
- Offshoring
- Outsourcing
- The Global Environment
- HRM Global Strategies
- Staffing Internationally
- Types of Staffing Strategy
- International HRM Considerations
**Outlines are subject to change, as courses and materials are updated.**
Human Resources Exam Prep (PHR/SPHR)
Human Resources Exam Prep Module 1
PHR Business Management, Talent Planning, and Acquisition
- Certifying Human Resource Professionals
- Organizations
- Mission, Vision, Values
- Enterprise Risk Management
- Qualitative and Quantitative Analysis
- Talent Planning
- Job Analysis and Description
- Staffing Programs
Human Resources Exam Prep Module 2 PHR Learning and Development
Organizational Development
- Employee Training Programs
- Metrics
- Budgeting and Accounting for Total Rewards
- Compensation
- Benefits
- Payroll
Human Resources Exam Prep Module 3
PHR Employee and Labor Relations
- Human Relations
- Organization Climate and Culture
- Employee Rights and Responsibilities
- Performance Management Programs
- Organization Exit/Off-Boarding Processes
- Labor Relations
- Risk Overview
Human Resources Exam Prep Module 4
SPHR Leadership, Planning, and Acquisition
- Organizational Planning and Strategy
- Strategic Management
- Human Capital Management Plans
- Service Delivery and Technology
- Project Management Concepts
- Recruiting and Selection
- Strategic Workforce Planning
Human Resources Exam Prep Module 5
SPHR Learning and Development, Total Rewards, and Employee Relations
- Learning and Development Defined
- The Role of the Behavioral Sciences
- Succession Plans
- Integrated Talent Management
- Fiduciary Responsibility
- Basic Budgeting and Accounting
- Equity Compensation
- Human Relations
- Diversity and Inclusion
- Workplace Safety and Security
**Outlines are subject to change, as courses and materials are updated.**
All course materials included.
Human Resource Management
Upon successful completion of this Human Resource Management course, students will be prepared to sit for the Human Resources Certification Institute's (HRCI) certification exam to become an Associate Professional in Human Resources (aPHR).
Human Resources Exam Prep (PHR/SPHR)
Upon successful completion of this Human Resources Exam Prep (PHR/SPHR) course and the required professional HR experience, students will be prepared to sit for the Human Resources Certification Institute's (HRCI) certification exam to become a Professional in Human Resources (PHR®) or a Senior Professional in Human Resources (SPHR®). The PHR is open to HR professionals with a minimum of 2 years professional experience with a Bachelor's degree or 4 years experience with a high school diploma and the SPHR is available to those with a minimum of 7 years professional experience. The PHR is open to HR professionals with at least 2 years professional experience and the SPHR is available to those with a minimum of 7 years professional experience.
Note: These courses are not affiliated with, nor have they been endorsed by the Human Resources Certification Institute.
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player