- Description
- Objectives
- Outline
- Materials
- Certification
- System Requirements
- Watch a Demo
The CompTIA A+ certification is the starting point for a career in IT. CompTIA A+ teaches the maintenance of PCs, mobile devices, laptops, operating systems and printers.
CompTIA A+
By the end of this course, you will be able to:
- Identify the basics of PC hardware, configuration, and wireless networks
- Recall the steps for troubleshooting hardware, including mobile devices, printers, and networking
- Recognize the steps for installing and configuring operating systems and software
- List ways to work with network services and operational procedures
- Identify security concepts and technologies
CompTIA A+
CompTIA A+ 220-1101 Module 1
PC Hardware
- Motherboards, Processors, and Memory
- Identifying Motherboard Components
- Purposes of Processors
- Memory Terms
- Cooling Systems
- Installing and Configuring Expansion Cards
- Understanding Storage Devices
- Understanding Power Supplies
CompTIA A+ 220-1101 Module 2
Peripherals, Cables, Connectors and Printers
- Peripherals and Expansions
- Installing and Configuring Expansion Cards
- Connectors and Cables
- Understanding Print Technologies and Imaging Processes
- Installing and Sharing Networked Printers
- Performing Printer Maintenance
CompTIA A+ 220-1101 Module 3
Networking Fundamentals and TCP/IP
- Understanding Networking Principles
- Identifying Common Network Hardware
- Understanding TCP/IP
- TCP/IP Structure
- IPv4 Address Classes
- Scopes and Reservations
- Spam Management
- IPv6 Addressing
CompTIA A+ 220-1101 Module 4
SOHO Networks, Virtualization and Cloud Computing
- Wireless Networking Technologies
- 802.11 Networking Standards
- Bluetooth Networking
- Installing and Configuring SOHO Networks
- Internal Networking Connections
- Installing Network Infrastructure
- Network Services
- Virtualization
- Cloud Computing
CompTIA A+ 220-1101 Module 5
Mobile Device Hardware, Connectivity and Application Support
- Working with Laptop and Mobile Device Hardware
- Laptops vs. Desktops
- Disassembling and Reassembling Laptops
- Mobile Connectivity
- Cellular Networking Connectivity
- Mobile Hotspots and Tethering
- Wi-Fi Connectivity
- Blue Connectivity
- Mobile App Support
CompTIA A+ 220-1101 Module 6
Troubleshooting
- Troubleshooting Best Practice Methodology
- Motherboards
- CPUs, RAM and Power Problems
- Storage Drives and RAID Arrays
- Video, Projector, Display Issues
- Common Mobile Device Issues
- Printer Problems
- Networking Problems
Outline: A+ 220-1102
CompTIA A+ 220-1101 Module 7
Operating System Adminstration
- Understanding Operating Systems
- Understanding Applications
- Introduction to Windows 10
- Windows Configuration
- Windows Registry
- Disk Management
CompTIA A+ 220-1101 Module 8
Windows, macOS and Linux
- Installing and Upgrading Windows
- Command-Line Tools
- Networking in Windows
- MacOS and Linux
- Applications on macOS
- Best Practices
- Basic Linux Commands
CompTIA A+ 220-1101 Module 9
Security Concepts
- Physical Security Concepts
- Logical Security
- Malware
- Mitigating Software Threats
- Social Engineering Attacks, Threats, and Vulnerabilities
- Exploits and Vulnerabilities
- Windows OS Security Settings
- Web Browser
- SOHO Network Wireless and Wired
- Mobile Device Security
CompTIA A+ 220-1101 Module 10
Troubleshooting Operating Systems and Scripting
- Troubleshooting Common Microsoft Windows OS Problems
- Troubleshooting Security Issues
- Best Practices for Malware Removal
- Mobile OS Issues
- Scripting
- Remote Access
CompTIA A+ 220-1101 Module 11
Safety Concerns and Documentation
- Understanding Safety Procedures
- Understanding Environmental Controls
- Understanding Policies, Licensing, and Privacy
- Documentation and Professionalism
- Change Management Best Practices
- Disaster Prevention and Recovery
- Demonstrating Professionalism
**Outlines are subject to change, as courses and materials are updated.**
All course materials included.
CompTIA A+
Upon successful completion of this course, students will be prepared to sit for the CompTIA A+ 220-1001 & 220-1002 certification exams.
Note: This course is not affiliated with, nor has it been endorsed by CompTIA.
Internet Connection
- Broadband or High-Speed - DSL, Cable, and Wireless Connections
*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.
Hardware Requirements
- Processor - 2GHz Processor or Higher
- Memory - 1 GB RAM Minimum Recommended
PC Software Requirements
- Operating Systems - Windows 7 or higher
- Microsoft Office 2013 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers - Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- QuickTime, Windows Media Player &/or Real Player
MAC Software Requirements
- Operating Systems - Mac OS x 10 or higher with Windows
- Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
- Internet Browsers- Google Chrome is highly recommended
- Cookies MUST be enabled
- Pop-ups MUST be allowed (Pop-up Blocker disabled)
- The Kindle Reader App or VitalSource Bookshelf App are needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
- PowerPoint Viewer (if you do not have PowerPoint)
- Adobe PDF Reader
- Apple QuickTime Media Player